Privacy Policy

Privacy Policy

This Policy establishes the specifics of processing data from Users of the Service located at https://glad.games (hereinafter referred to as the “Service”) and game servers (hereinafter referred to as the “Servers”). This Policy also applies to all applications and add-ons.

This document (hereinafter referred to as the “Policy”) is an integral part of the User Agreement of the Service.

The text of this document is available at https://glad.games. By downloading, installing, registering, accessing and otherwise using the Service, you fully accept the terms of this Policy and express your consent to the processing of your data in the manner and for the purposes described in this document. If you do not agree with this Policy, please do not download, install or otherwise use the Service.

The Administration may change and/or supplement this Policy from time to time without prior written notice to Users. The new version of this document is located at https://glad.games. You should periodically check for changes and/or additions to it. If you continue to use the Service after changes have been made to this document, you confirm your acceptance of the new version of the Policy.

1. PURPOSES OF USER DATA PROCESSING

Data is provided by Users in connection with the conclusion of a User Agreement with the Administration, located at https://glad.games.

Data can be obtained upon request from the Service in connection with the execution of concluded agreements. Cases of data provision by the User (without restrictions):

When creating an account in the Service https://glad.games and/or on any Server and managing it;

When participating in testing additional game services and/or service updates (if applicable);

When participating in gaming events, promotions, competitions and other similar events;

When sending requests, letters or other types of contacts with the Service Administration;

When using additional, special services within the Game.

Your data is processed for the following purposes (but not limited to):

Providing the ability to create, and then use and manage a User account in the Service;

Participation in the Game and access to game functions provided in the Game process;

Interaction with other Users;

Correcting errors, developing new game functions and services;

Interaction with Users to comment on the Service, support Users, send notifications and other important messages regarding the Service;

Reception, processing and verification of payments;

Providing technical support;

Information about future events related to the Service, their updates and other similar events.

2. USER DATA COLLECTED AND PROCESSED BY THE SERVICE

The data collected and processed by the Service may include (but is not limited to):

Name, nickname (character name);

User ID (login or user ID);

Email address;

Payment information, etc.

3. OTHER DATA COLLECTED AND PROCESSED BY THE SERVICE

To ensure quality service, the Service collects and processes additional non-personal data. This data includes:

User's unique device identifier (HWID) and parameters of the software used;

Operating system version, device type and hardware identifiers;

Time zone;

Information about the user’s actions in the Service and directly in the Game (logs of game actions, actions in the Service, in-game achievements, time spent in the Game, time of last login to the Game, information about use in the Game, etc.). The Service may collect information about your IP address and information about the geographic location of the device from which you access the Service and the Game in order to provide you with services and information available in the relevant territory where you are located.

4. DATA STORAGE

The data storage period is the period during which the Service and related gaming services are provided (maximum period), unless otherwise provided by applicable law.

5. USE. DISTRIBUTION AND TRANSMISSION OF DATA

The Service may combine (merge, combine) and use the combined User data with other information (including other data collected by the Service, as defined in Section 4 of this Policy) to provide, manage and develop the Game. In addition, your data may be provided in the following cases:

When necessary to comply with the law, such as when investigating payment fraud or any other illegal activity;

If there is reasonable suspicion of a potential or existing violation of the rights of the Service;

THE ADMINISTRATION DOES NOT TRANSFER YOUR DATA TO THIRD PARTIES

6. OTHER OBLIGATIONS OF THE PARTIES

The user is responsible for the completeness and accuracy of the data provided by him. In case of inconsistencies and/or inaccuracies in the data provided by you, they must be corrected, including by contacting the Service technical support service, the contact details of which are indicated in the “Support” section on the Service website – https://glad.games.

The Administration reserves the right to delete and/or change User data, store data necessary to comply with applicable laws, ensure the safety and effectiveness of the Service and the Game.

7. COOKIES

Cookies are small pieces of information that your Internet browser stores on your computer's hard drive. Like most website providers, Melior uses cookies to establish a connection between you and the information you have provided to our website and therefore provide you with personalized content so that we can provide you with a better experience when you return. To take advantage of these features, you must accept and enable the use of cookies.

We would like to point out that if you choose not to accept cookies, you may not be able to fully experience all of the features of our Service. By activating the cookie feature in your browser, you agree and consent to the collection and processing of data as described here.

The Service also uses so-called authorization cookies, designed to store information and data provided by the user within the Service, in order to prevent repeated and/or repeated sending of such data during one or more long visiting sessions, which improves the usability of the website.

8. CONTACTS

If you have any questions regarding this Policy or the processing of your data in connection with the use of the Game, please contact us:

Contact email: gladgamesofficial@gmail.com